Your personal data belongs to you. This Privacy Policy explains exactly what information phphone Casino collects, how we use it, who we share it with, and what rights you have under Philippine data privacy law.
phphone Casino complies with Republic Act No. 10173 — the Data Privacy Act of 2012 — and relevant National Privacy Commission (NPC) guidelines. Your data is handled in accordance with Philippine law at all times.
phphone Casino does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used exclusively to operate your account and improve phphone Casino services.
All personal and financial data stored and transmitted by phphone Casino is protected using 256-bit SSL encryption and AES-256 storage encryption — the same standard used by Philippine banks and financial institutions.
Under the Philippine Data Privacy Act, you have the right to access, correct, delete, and port your personal data. phphone Casino honours all valid data subject requests within the timeframes required by applicable law.
phphone Casino collects only the personal data necessary for the specific purposes described in this Privacy Policy. We do not collect data speculatively or retain it beyond the period needed for its original purpose.
phphone Casino publishes this Privacy Policy in plain, accessible English so Filipino players can understand exactly how their data is handled. If anything is unclear, our support team is available 24/7 to explain.
1.1 phphone Casino takes the privacy of its players seriously. This Privacy Policy sets out in detail the types of personal data phphone Casino collects from its players, the purposes for which that data is used, the circumstances in which it may be disclosed to third parties, the security measures in place to protect it, and the rights available to you as a data subject under Philippine law.
1.2 By registering an account with phphone Casino, accessing the phphone Casino platform, or otherwise using any phphone Casino service, you acknowledge that you have read, understood, and agree to the processing of your personal data as described in this Privacy Policy.
1.3 This Privacy Policy should be read together with phphone Casino's Terms & Conditions, which govern your use of the phphone Casino platform.
phphone Casino collects personal data in the following categories:
When you create a phphone Casino account, we collect: full name, date of birth, nationality, email address, mobile phone number, and account username. This information is required to establish your account and verify your eligibility to use phphone Casino services.
In compliance with PAGCOR-compliant anti-money laundering requirements, phphone Casino collects government-issued identification documents for identity verification. This may include a copy of your Philippine National ID (PhilSys), Passport, Driver's License, UMID, or other acceptable Philippine government-issued ID. We also collect a selfie or live verification image for facial matching purposes.
phphone Casino collects information about your financial transactions on the platform, including deposit amounts, withdrawal requests, GCash account reference details (sender name and last digits), Maya account references, bank account names and references for BPI, BDO, Metrobank, and other linked Philippine bank transfers. We do not store full bank account numbers or payment card numbers on our servers.
We collect records of your gaming activity on phphone Casino, including game sessions played, wagers placed, game outcomes, bonuses redeemed, and the timing and duration of gaming sessions. This data is used for account management, dispute resolution, responsible gaming monitoring, and platform improvement.
When you access phphone Casino, we automatically collect technical information including your IP address, browser type and version, operating system, device identifiers, screen resolution, and the pages you visit on the phphone Casino platform. This data is used for security monitoring, fraud prevention, and platform optimisation.
We retain records of communications between you and the phphone Casino support team, including live chat transcripts, email correspondence, and support ticket records. This information is retained for quality assurance and dispute resolution purposes.
You may voluntarily provide additional information such as preferred language, promotional preferences, and responsible gaming self-assessment responses. Providing this information is optional but may improve your phphone Casino experience.
phphone Casino processes your personal data for the following specific purposes:
4.1 phphone Casino processes your personal data on the following legal grounds under the Data Privacy Act of 2012:
5.1 We do not sell your personal data. phphone Casino does not sell, rent, trade, or otherwise transfer your personal information to third parties for commercial purposes.
5.2 phphone Casino may share your personal data with the following categories of third parties, strictly for the purposes described:
5.3 All third-party service providers with whom phphone Casino shares personal data are required to process that data only for the specified purpose, to implement appropriate security measures, and to comply with applicable Philippine data protection requirements.
6.1 phphone Casino uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and measure site performance.
6.2 The following categories of cookies are used:
6.3 You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use phphone Casino's core services but may impact certain personalisation features.
7.1 phphone Casino retains your personal data for as long as your account is active and for as long as required to fulfil the purposes described in this Privacy Policy.
7.2 Following account closure, phphone Casino retains personal data for a minimum of five (5) years as required by applicable Philippine AML regulations and gaming compliance obligations.
7.3 Transaction and gameplay records are retained for a minimum of five (5) years to enable regulatory reporting and dispute resolution.
7.4 Communications records (live chat, email) are retained for three (3) years for quality assurance and dispute resolution purposes.
7.5 After the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phphone Casino:
You have the right to request a copy of the personal data phphone Casino holds about you, including information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data held by phphone Casino.
You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to phphone Casino's legal retention obligations.
You have the right to object to processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time via account settings or by contacting support.
You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
If you believe phphone Casino has processed your personal data in violation of the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of the above rights, please contact phphone Casino's Data Protection Officer at [email protected]. We will respond to all valid data subject requests within fifteen (15) business days as required by applicable law.
9.1 phphone Casino implements technical and organisational security measures appropriate to the sensitivity of the personal data we process. These measures include:
9.2 In the event of a personal data breach that is likely to pose a risk to your rights and freedoms, phphone Casino will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players as required by applicable law.
10.1 phphone Casino's services are strictly restricted to adults aged 21 years and above as required by PAGCOR regulations. phphone Casino does not knowingly collect personal data from persons under 21 years of age.
10.2 If phphone Casino becomes aware that personal data has been collected from a person under 21 years of age, that data will be immediately deleted, the account will be terminated, and any winnings will be forfeited.
10.3 If you believe a minor has registered on phphone Casino, please contact us immediately at [email protected].
11.1 phphone Casino reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email or an in-platform notification prior to the changes taking effect.
11.2 The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically.
11.3 Your continued use of phphone Casino following notification of amendments constitutes your acknowledgement of the updated Privacy Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by phphone Casino, please contact:
To file a formal complaint regarding data privacy practices, you may also contact the National Privacy Commission of the Philippines (NPC) directly through official NPC channels.
Now that you know how phphone Casino protects your data, join thousands of Filipino players enjoying a secure, private, and fair gaming experience. GCash deposits. 24/7 Filipino support. 21+ only.